FAQ:
What is a VPS?
Virtual Private Servers uses virtulization software to isolate itself from other users on the same server. In other words, a VPS is a partition of a dedicated server
created using software and this allows you lots of customization, just like dedicated servers. Just like having a dedicated server, you can reboot or shut down your server
without affecting our users on the same server.
Our VPS nodes are split into isolated containers that have their own dedicated resources so you have control of your resource at all times and you do not need to worry about other users using up all the server resources.
What is Managed VPS?
Managed VPS means that the hosting provider, in this case Technabyte, will take care of all the technical work of the server. Technabyte will manage all aspects of the server including, the hardware, server security, server maintenance and any problems that you may have with the server.
What can a VPS be used for?
A VPS can be used for multiple types of applications. A few examples includes hosting an email server, SAAS applications, websites and DNS clusters. The only limitations will be based on the server resources; more advanced applications will require stronger hardware.
Which package is best for me?
This depends on your requirements. Some people may only need our Premium-VPS 1, while others may need a dedicated server. Contact us if you are unsure which server to go for.
Do you offer free website migration and backups?
Yes, we offer free website migration for all new vps purchases and all VPS plans include free backups. However, we recommend that you make your own backup as well.
How long does it take for my VPS to be ready?
It can take up to 48 hours for the server to be ready but we will adjust the bill so that your billing periods starts only after your server has been set up.
Do you offer any discounts?
Yes, we offer discounts for purchasing our plans for 6 months and 1 year.
What type of DDOS protection do you offer?
We offer DDOS protection of up to 500 Gbps for bandwidth and packet intensive attacks. Here are a list of attacks that are protected:
- UDP Floods
- Syn Flood
- NTP Amplification
- Volume Based Attacks
- DNS Amplification
- Fragmented Packet Attacks
Other types of DDOS attacks will not be included in the protection.
What is your refund policy?
We offer a 30-day money back guarantee for our web hosting plans. If you are not happy with our hosting within 30 days of your first payment, we will refund you the full amount.